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Terms and Conditions

Effective Date: 11/23/2024

Welcome to the Alba's Cleaning Services LLC website (the “Website”). By accessing or using our Website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our Website or engaging with our services.

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1. Services Provided

Alba's Cleaning Services LLC offers professional cleaning services in Central Oregon, including but not limited to house cleaning, vacation rentals, office cleaning, deep cleaning, and yard debris removal. Specific terms and pricing for our services will be provided in your service agreement.

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2. Booking and Payments

  • Quotes: All service requests are subject to a free consultation and quote.

  • Payment Terms: Payment is due upon the completion of services unless otherwise agreed upon in writing. We accept cash, checks, and major credit cards.

  • Cancellation Policy: Cancellations must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.

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3. Client Responsibilities

  • Access to Property: Clients must provide safe and reasonable access to the property.

  • Preparation: Clients are responsible for removing personal items or valuable belongings from the cleaning area.

  • Pets and Hazards: Clients must inform us of any pets, potential hazards, or specific instructions prior to service.

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4. Service Limitations

While we aim to provide thorough cleaning services, we reserve the right to refuse service for unsafe conditions or circumstances beyond our control. This includes, but is not limited to, biohazards, hazardous materials, or extreme clutter.

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5. Liability

  • Damage to Property: While we take great care during our services, Alba's Cleaning Services LLC is not responsible for pre-existing damage or fragile items not disclosed before cleaning.

  • Personal Items: We are not liable for the loss or damage of personal items left in the cleaning area.

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6. Website Use

  • Content Ownership: All content, logos, and images on this Website are the property of Alba's Cleaning Services LLC and may not be copied, reproduced, or distributed without permission.

  • Prohibited Use: You agree not to use the Website for any unlawful or unauthorized purpose, including but not limited to unauthorized access to systems or data.

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7. Privacy

Our use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

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8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Continued use of the Website or services constitutes your acceptance of any changes.

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9. Governing Law

These Terms and Conditions are governed by the laws of the state of Oregon. Any disputes arising under these terms will be resolved in accordance with Oregon law.

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10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Thank you for choosing Alba's Cleaning Services LLC.

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